{"id":2183,"date":"2024-10-30T17:09:11","date_gmt":"2024-10-30T17:09:11","guid":{"rendered":"https:\/\/subbase.com.ng\/blog\/?p=2183"},"modified":"2024-10-30T17:09:11","modified_gmt":"2024-10-30T17:09:11","slug":"how-to-cancel-auto-renewal-on-mtn-nigeria","status":"publish","type":"post","link":"https:\/\/subbase.com.ng\/blog\/how-to-cancel-auto-renewal-on-mtn-nigeria\/","title":{"rendered":"How to Cancel Auto Renewal on MTN Nigeria"},"content":{"rendered":"<p><img data-recalc-dims=\"1\" decoding=\"async\" class=\"alignnone size-medium wp-image-2184\" src=\"https:\/\/i0.wp.com\/subbase.com.ng\/blog\/wp-content\/uploads\/2024\/10\/1000103149.jpg?resize=300%2C170&#038;ssl=1\" alt=\"How to Cancel Auto Renewal on MTN\" width=\"300\" height=\"170\" srcset=\"https:\/\/i0.wp.com\/subbase.com.ng\/blog\/wp-content\/uploads\/2024\/10\/1000103149.jpg?resize=300%2C170&amp;ssl=1 300w, https:\/\/i0.wp.com\/subbase.com.ng\/blog\/wp-content\/uploads\/2024\/10\/1000103149.jpg?w=620&amp;ssl=1 620w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Auto-renewal services can be convenient when you want seamless access to mobile data, airtime, or subscriptions on your MTN line. However, if you\u2019re no longer interested in a particular service or subscription, you might want to cancel the auto-renewal to avoid unwanted deductions. In this guide, we\u2019ll walk you through\u00a0<strong>how to cancel auto-renewal on MTN<\/strong>\u00a0for different services, including data plans, subscriptions, and value-added services.<\/p>\n<h3>Why Cancel Auto Renewal on MTN?<\/h3>\n<p>Auto-renewal can be useful, but it can also result in unexpected charges if you forget to unsubscribe from services you no longer use. By canceling auto-renewal, you regain control over your spending and ensure that only the services you want are active.<\/p>\n<p>Here\u2019s a step-by-step guide on how to cancel MTN auto-renewal for various services.<\/p>\n<h3>How to Cancel MTN Data Plan Auto Renewal<\/h3>\n<p>MTN offers several data plans that auto-renew at the end of their validity period. Here\u2019s how to stop the auto-renewal feature for data bundles:<\/p>\n<h4>1. Using SMS<\/h4>\n<ul>\n<li>To cancel auto-renewal, send the keyword\u00a0<strong>NO<\/strong>\u00a0to\u00a0<strong>312<\/strong>.<\/li>\n<li>For example, if you subscribed to a daily plan and want to cancel auto-renewal, send\u00a0<code>NO<\/code>\u00a0followed by the plan code to\u00a0<strong>312<\/strong>.<\/li>\n<\/ul>\n<h4>2. Using USSD Code<\/h4>\n<ul>\n<li>Dial *<strong>312#<\/strong>, then select the option to manage your data plan.<\/li>\n<li>Follow the prompt to cancel the auto-renewal.<\/li>\n<\/ul>\n<h4>3. MTN\u00a0\u00a0<span class=\"google-anno-t\">App<\/span><\/h4>\n<ul>\n<li>Download the\u00a0<strong>MTN Nigeria App<\/strong>\u00a0from the\u00a0\u00a0<span class=\"google-anno-t\">app<\/span>\u00a0store.<\/li>\n<li>Log in using your phone number and OTP (One-Time Password).<\/li>\n<li>Navigate to the data plan section and turn off auto-renewal for the active plan.<\/li>\n<\/ul>\n<h4>Common MTN Data Plans Auto-Renewal Deactivation<\/h4>\n<table>\n<thead>\n<tr>\n<th><strong>Data Plan<\/strong><\/th>\n<th><strong>USSD Code<\/strong><\/th>\n<th><strong>Cancel Auto Renewal SMS<\/strong><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Daily Plan<\/td>\n<td><em>*312*<\/em>1#<\/td>\n<td>NO1 to 312<\/td>\n<\/tr>\n<tr>\n<td>Weekly Plan<\/td>\n<td><em>*312*<\/em>2#<\/td>\n<td>NO2 to 312<\/td>\n<\/tr>\n<tr>\n<td>Monthly Plan<\/td>\n<td><em>*312*<\/em>3#<\/td>\n<td>NO3 to 312<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3>How to Cancel MTN Value-Added Service Auto Renewal<\/h3>\n<p>MTN offers a variety of\u00a0<strong>value-added services (VAS)<\/strong> like Caller Tunes, MTN Play, and more, which often auto-renew. If you\u2019re subscribed to any of these services and want to cancel auto-renewal:<\/p>\n<h4>1. Canceling Caller Tunes Auto-Renewal<\/h4>\n<ul>\n<li>Send\u00a0<strong>STOP<\/strong>\u00a0to\u00a0<strong>4100<\/strong>\u00a0to stop Caller Tunes auto-renewal.<\/li>\n<\/ul>\n<h4>2. MTN Play Subscription<\/h4>\n<ul>\n<li>To cancel auto-renewal for MTN Play subscriptions, text\u00a0<strong>STOP<\/strong>\u00a0to\u00a0<strong>312<\/strong>\u00a0or\u00a0<strong>5005<\/strong>.<\/li>\n<\/ul>\n<h4>3. Using MyMTN App<\/h4>\n<ul>\n<li>You can also use the\u00a0<strong>MyMTN App<\/strong>\u00a0to view and manage all your subscriptions, including VAS. Navigate to the \u201cManage Services\u201d section to cancel subscriptions.<\/li>\n<\/ul>\n<h4>Deactivation of Common MTN VAS Auto-Renewal<\/h4>\n<table>\n<thead>\n<tr>\n<th><strong>Service<\/strong><\/th>\n<th><strong>Cancel Code\/SMS<\/strong><\/th>\n<th><strong>USSD Code<\/strong><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Caller Tunes<\/td>\n<td>STOP to 4100<\/td>\n<td><em>*123*<\/em>5#<\/td>\n<\/tr>\n<tr>\n<td>MTN Play Subscription<\/td>\n<td>STOP to 5005<\/td>\n<td>*123#<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3>How to Cancel MTN Data Share Auto Renewal<\/h3>\n<p>If you\u2019re sharing data with others on the MTN network through the\u00a0<strong>MTN Data Share<\/strong>\u00a0service and wish to cancel auto-renewal:<\/p>\n<ol>\n<li>Dial\u00a0<strong><em>312<\/em>5#<\/strong>.<\/li>\n<li>Select \u201cManage Data Share\u201d and follow the prompt to stop auto-renewal.<\/li>\n<\/ol>\n<p>This method works for data bundles you\u2019ve shared with other MTN numbers, ensuring you don\u2019t accidentally renew a shared plan.<\/p>\n<h3>Canceling Auto-Renewal for Social Media Bundles<\/h3>\n<p>MTN offers social media bundles, such as WhatsApp, Facebook, and Instagram bundles, that may also auto-renew. Here\u2019s how to cancel:<\/p>\n<h4>1. Using SMS<\/h4>\n<ul>\n<li>Send\u00a0<strong>STOPSM<\/strong>\u00a0to\u00a0<strong>312<\/strong>\u00a0to cancel auto-renewal for social media bundles.<\/li>\n<\/ul>\n<h4>2. Using USSD Code<\/h4>\n<ul>\n<li>Dial\u00a0<strong><em>312<\/em>3#<\/strong>, and choose the option to manage your subscription.<\/li>\n<li>Follow the prompts to stop auto-renewal.<\/li>\n<\/ul>\n<h3>How to Cancel Auto-Renewal for MTN XtraValue Plan<\/h3>\n<p>MTN\u2019s\u00a0<strong>XtraValue<\/strong>\u00a0plans bundle airtime and data for calls and browsing. Here\u2019s how to cancel the auto-renewal of an XtraValue plan:<\/p>\n<ol>\n<li>Send\u00a0<strong>NOXTRA<\/strong>\u00a0to\u00a0<strong>312<\/strong>.<\/li>\n<li>Alternatively, dial\u00a0<strong><em>123<\/em>2#<\/strong>\u00a0and select the XtraValue plan you\u2019re subscribed to, then cancel auto-renewal.<\/li>\n<\/ol>\n<h3>Checking Active Subscriptions on MTN<\/h3>\n<p>To avoid auto-renewal charges, it\u2019s important to periodically check what services you\u2019re subscribed to. Here\u2019s how you can check your active subscriptions:<\/p>\n<ol>\n<li><strong>USSD Code<\/strong>: Dial\u00a0<strong><em>123<\/em>5*1#<\/strong>\u00a0to view active subscriptions.<\/li>\n<li><strong>SMS<\/strong>: Send\u00a0<strong>STATUS<\/strong>\u00a0to\u00a0<strong>312<\/strong>\u00a0to receive a list of active services.<\/li>\n<li><strong>MyMTN App<\/strong>: Log into the app and navigate to the \u201cManage Services\u201d section to check your subscriptions.<\/li>\n<\/ol>\n<h3>Contact MTN Customer Care for Assistance<\/h3>\n<p>If you\u2019re having trouble canceling auto-renewal on your own, MTN\u2019s customer service team is available to assist. You can reach them through the following methods:<\/p>\n<ul>\n<li><strong>Call<\/strong>: Dial\u00a0<strong>180<\/strong>\u00a0from your MTN line to speak with a customer care representative.<\/li>\n<li><strong>MTN Chat<\/strong>: Visit the\u00a0<strong>MTN Nigeria website<\/strong>\u00a0and use the live chat feature.<\/li>\n<li><strong>Social Media<\/strong>: Reach out via MTN\u2019s official Twitter handle (<strong>@MTNNG<\/strong>) or Facebook page (<strong>MTN Nigeria<\/strong>).<\/li>\n<\/ul>\n<h3>Frequently Asked Questions (FAQs)<\/h3>\n<p><strong>1. Can I cancel auto-renewal if I\u2019m not using the service anymore?<\/strong>\u00a0Yes, you can cancel auto-renewal for any service you\u2019re not using by following the steps above for that particular service.<\/p>\n<p><strong>2. How do I know if auto-renewal is active on my MTN line?<\/strong>\u00a0You can check your active subscriptions by dialing\u00a0<strong><em>123<\/em>5*1#<\/strong>\u00a0or sending\u00a0<strong>STATUS<\/strong>\u00a0to\u00a0<strong>312<\/strong>.<\/p>\n<p><strong>3. Will I get a refund for unused auto-renewed data or subscriptions?<\/strong>\u00a0No, MTN does not typically offer refunds for unused services after auto-renewal.<\/p>\n<p><strong>4. Can I restart auto-renewal after canceling it?<\/strong>\u00a0Yes, you can manually restart auto-renewal by subscribing to the service again through USSD, SMS, or the\u00a0\u00a0<span class=\"google-anno-t\">MyMTN<\/span>\u00a0\u00a0<span class=\"google-anno-t\">app<\/span>.<\/p>\n<p>Canceling auto-renewal on MTN is a straightforward process that ensures you don\u2019t pay for services or plans you no longer need. Whether it\u2019s a data plan, value-added service, or social media bundle, you can stop auto-renewal using SMS, USSD, or the MyMTN app. Always review your active subscriptions periodically to ensure you\u2019re only paying for what you use.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>To Register Or Login On SubBase <a href=\"https:\/\/subbase.com.ng\/mobile\/register\"><strong>Register<\/strong><\/a> OR <a href=\"https:\/\/subbase.com.ng\/mobile\/login\"><strong>Click here to Login<\/strong><\/a><\/p>\n<div class=\"container\" style=\"background: rgba(255, 255, 255, 0.42); padding-top: 2em;\">\n<div class=\"row\">\n<div class=\"col-md-5 col-lg-6 text-center\"><img decoding=\"async\" class=\"img-fluid\" src=\"assets\/images\/app-mobile.png\" alt=\"\" \/><\/div>\n<div class=\"col-md-7 col-lg-6\">\n<h2 class=\"text-9 font-weight-600 my-4\">SUBBASE<br class=\"d-none d-lg-inline-block\" \/>Mobile App is on playStore<\/h2>\n<p class=\"lead\">Download our app for the fastest, most convenient way to send Recharge.<\/p>\n<p>SubBase is the best way to earn extra income from anywhere in the country as a financial agent.<\/p>\n<ul>\n<li>Airtime Recharge<\/li>\n<li>Fast Data Reselling<\/li>\n<li>Cable Subscription<\/li>\n<li>Electricity Payment<\/li>\n<li>and much more&#8230;..<\/li>\n<\/ul>\n<div class=\"d-flex flex-wrap pt-2\"><!--<a class=\"mr-4\" href=\"\"><img decoding=\"async\" alt=\"\" src=\"https:\/\/subbase.com.ng\/assets\/images\/app-store.png\"><\/a>--><br \/>\n<a href=\"https:\/\/subbase.com.ng\/subbase-app.html\"><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/subbase.com.ng\/assets\/images\/google-play-store.png?ssl=1\" alt=\"Download SubBase App \" \/><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Auto-renewal services can be convenient when you want seamless access to mobile data, airtime, or subscriptions on your MTN line. 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