{"id":2260,"date":"2024-10-31T14:42:39","date_gmt":"2024-10-31T14:42:39","guid":{"rendered":"https:\/\/subbase.com.ng\/blog\/?p=2260"},"modified":"2026-02-06T14:48:10","modified_gmt":"2026-02-06T14:48:10","slug":"step-by-step-on-how-to-get-transaction-alerts-on-uba-mobile-app","status":"publish","type":"post","link":"https:\/\/subbase.com.ng\/blog\/step-by-step-on-how-to-get-transaction-alerts-on-uba-mobile-app\/","title":{"rendered":"Step by Step On How to Get Transaction Alerts on UBA Mobile App"},"content":{"rendered":"

\"How<\/p>\n

If you are a UBA customer and don\u2019t know how to get transaction alerts on the UBA mobile app then this article is for you. Bank transaction alerts provide users with quite a number of advantages. They first assist you in monitoring the activities on your account.<\/p>\n

You\u2019ll receive an instant notification each time money is deposited or withdrawn, which will make it simpler for you to keep tabs on your expenditures and verify that your balance is accurate.<\/p>\n

A further degree of security is also added by alerts. You can take immediate action to report an unauthorized transaction to the bank and stop additional unauthorized access if you receive updates about one.<\/p>\n

However, transaction notifications assist you in avoiding overdrafts\u00a0by alerting you when your balance is approaching zero,<\/p>\n

You may not be receiving transaction alerts on your UBA mobile app for a number of reasons. One option is that your phone or app\u2019s notification settings aren\u2019t enabled.<\/p>\n

Even when the service is functioning, you won\u2019t get alerts if notifications are disabled. Inadequate network coverage could be another factor.<\/p>\n

The notification will be\u00a0unable to get through if your phone isn\u2019t connected to the internet or has a weak signal.<\/p>\n

You need to be aware that the alerts can be delivered to the incorrect phone number or email address if you recently changed your contact information and haven\u2019t updated it with UBA.<\/p>\n

Make sure the notification option is turned on in both the UBA mobile app and your phone\u2019s settings in order to begin receiving transaction alerts.<\/p>\n

Make sure that the bank has your most recent contact information, including your phone number and email address.<\/p>\n

Check that your alert services are correctly activated by visiting your bank office or giving customer care a call if you\u2019re still not receiving notifications after following these instructions.<\/p>\n

Below we provide a step-by-step guide on how to get transaction alerts on the UBA mobile app.<\/p>\n

How to Get Transaction Alerts on UBA Mobile App<\/b><\/h2>\n

Step 1: Download and Install the UBA Mobile App<\/b><\/h3>\n

To get started, ensure you have the UBA Mobile App installed on your phone.<\/p>\n

    \n
  1. Open the Google Play Store (for Android) or Apple App Store (for iOS).<\/li>\n
  2. Search for \u201cUBA Mobile App.\u201d<\/li>\n
  3. Tap on the \u201cInstall\u201d button and wait for the app to download.<\/li>\n
  4. Once the app is installed, open it.<\/li>\n<\/ol>\n

    Step 2: Log Into Your UBA Account<\/b><\/h3>\n

    After installing the app, log into your UBA account using your login credentials.<\/p>\n

      \n
    1. Open the UBA Mobile App.<\/li>\n
    2. Enter your User ID or registered phone number.<\/li>\n
    3. Type in your password or use biometric login (fingerprint or face recognition) if your phone supports it.<\/li>\n
    4. Tap \u201cLogin\u201d to access your account dashboard.<\/li>\n<\/ol>\n

      Step 3: Go to the Settings Menu<\/b><\/h3>\n

      Once you are logged in, the next step is to navigate to the settings menu where you can activate transaction alerts.<\/p>\n

        \n
      1. On the app\u2019s home screen, look for the menu icon, which is usually represented by three horizontal lines or dots.<\/li>\n
      2. Tap on the menu icon to reveal a list of options.<\/li>\n
      3. Scroll down and select \u201cSettings.\u201d<\/li>\n<\/ol>\n

        Step 4: Select \u201cNotifications\u201d<\/b><\/h3>\n

        Within the settings menu, you will find the option for notifications. This is where you can manage and enable transaction alerts.<\/p>\n

          \n
        1. In the \u201cSettings\u201d menu, look for the \u201cNotifications\u201d option.<\/li>\n
        2. Tap on \u201cNotifications\u201d to proceed to the notification settings page.<\/li>\n<\/ol>\n

          Step 5: Enable Transaction Alerts<\/b><\/h3>\n

          On the notifications settings page, you will see an option to enable transaction alerts. Here, you can choose to receive alerts for various transactions.<\/p>\n

            \n
          1. Under \u201cNotifications,\u201d find the \u201cTransaction Alerts\u201d option.<\/li>\n
          2. Tap the toggle switch next to \u201cTransaction Alerts\u201d to enable it.<\/li>\n
          3. If you want to receive alerts via both SMS and email, ensure both options are selected.<\/li>\n<\/ol>\n

            Step 6: Choose Alert Preferences<\/b><\/h3>\n

            After enabling transaction alerts, you need to select how you prefer to receive the alerts\u2014via SMS, email, or push notifications.<\/p>\n

              \n
            1. On the transaction alerts page, you will see three options: SMS alerts, Email alerts, and Push notifications.<\/li>\n
            2. Tap the checkbox next to each option to activate your preferred alert methods.<\/li>\n
            3. For SMS alerts, ensure that your phone number is correctly registered with UBA.<\/li>\n
            4. For email alerts, confirm that your email address is correctly linked to your UBA account.<\/li>\n
            5. Push notifications will be sent directly to your mobile phone through the UBA Mobile App.<\/li>\n<\/ol>\n

              Step 7: Set Alert Triggers<\/b><\/h3>\n

              You can also customize the types of transactions for which you want to receive alerts, such as deposits, withdrawals, and transfers.<\/p>\n

                \n
              1. On the same notification settings page, find the \u201cAlert Triggers\u201d section.<\/li>\n
              2. Here, you can choose which types of transactions should trigger an alert.<\/li>\n
              3. Select the checkboxes next to the transactions you want to track, such as ATM withdrawals, mobile transfers, and purchases.<\/li>\n
              4. You can also set a minimum transaction amount that will trigger alerts. For example, you can choose to receive alerts only for transactions above a certain amount, like \u20a6500 or \u20a61,000.<\/li>\n<\/ol>\n

                Step 8: Save Your Settings<\/b><\/h3>\n

                Once you have customized your alert preferences and transaction triggers, you need to save your settings.<\/p>\n

                  \n
                1. After selecting your preferred notification options and alert triggers, scroll to the bottom of the page.<\/li>\n
                2. Tap the \u201cSave\u201d or \u201cSubmit\u201d button to apply the changes.<\/li>\n
                3. The app will confirm that your notification settings have been updated successfully.<\/li>\n<\/ol>\n

                  Step 9: Log Out<\/b><\/h3>\n

                  After setting up your transaction alerts, log out of the UBA Mobile App to secure your account.<\/p>\n

                    \n
                  1. Go back to the app\u2019s main menu by tapping on the menu icon.<\/li>\n
                  2. Scroll to the bottom and tap \u201cLog Out\u201d to exit the app.<\/li>\n
                  3. You can now rest assured that you will receive notifications for all the transactions you have chosen to monitor.<\/li>\n<\/ol>\n

                    Step 10: Test the Alerts (Optional)<\/b><\/h3>\n

                    If you want to ensure that the transaction alerts are working correctly, you can perform a small test transaction.<\/p>\n

                      \n
                    1. Make a small transfer or withdrawal from your UBA account using the app or an ATM.<\/li>\n
                    2. Check your phone for SMS, email, or push notification alerts that correspond to the transaction.<\/li>\n
                    3. If you receive the alert, your notification settings are properly configured.<\/li>\n<\/ol>\n

                      Step 11: Adjust Notification Settings Anytime<\/b><\/h3>\n

                      If you wish to adjust your notification preferences later, you can always go back to the UBA Mobile App settings.<\/p>\n

                        \n
                      1. Log back into the UBA Mobile App.<\/li>\n
                      2. Follow the same steps by navigating to \u201cSettings,\u201d then \u201cNotifications.\u201d<\/li>\n
                      3. Update your preferences as needed and save the changes.<\/li>\n<\/ol>\n

                        Step 12: Contact UBA Customer Support for Help<\/b><\/h3>\n

                        If you encounter any issues while setting up your transaction alerts, you can contact UBA customer support for assistance.<\/p>\n

                          \n
                        1. Call UBA\u2019s customer service at +234-700-2255-822.<\/li>\n
                        2. Alternatively, you can send an email to\u00a0cfc@ubagroup.com\u00a0for technical support.<\/li>\n<\/ol>\n

                          By following these steps, you will receive instant transaction alerts from the UBA Mobile App, helping you monitor your account activities in real time and ensuring your finances remain secure.<\/p>\n

                          FAQs<\/strong><\/p>\n

                          Can I receive both SMS and email alerts for transactions?<\/strong><\/p>\n

                          Yes, you can get email and SMS alerts for transactions with UBA. The mobile app\u2019s \u201cSettings\u201d option allows you to adjust your preferences.<\/p>\n

                          Does the UBA mobile app charge a fee to receive transaction alerts?<\/strong><\/p>\n

                          Email alerts are usually free, however depending on UBA\u2019s terms and conditions, SMS alerts can have a minor cost. To find out the most recent fees, contact UBA.<\/p>\n

                          If I\u2019m not getting transaction alerts, what should I do?<\/strong><\/p>\n

                          Verify that your email address and phone number are properly linked with the bank if you\u2019re not getting alerts. For additional help, you can change your information via the mobile app or get in touch with UBA customer support.<\/p>\n

                           <\/p>\n

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