14 Benefits of using FirstBank mobile app in Nigeria

There are so many benefits of using FirstBank Nigeria Mobile App. FirstBank of Nigeria stands as one of the nation’s most illustrious and historic financial organizations since the year 1894 when it was founded.

Originally established as the Bank of British West Africa (BBWA), it was intended to support British commercial interests in Nigeria.

To satisfy the increasing demands of Nigerians, the bank gradually broadened its range of services and developed into a dependable financial partner for both individuals and government agencies. And then in 1894, the bank was rebranded to FirstBank of Nigeria plc.

FirstBank used to run on a manual, paper-based system in which customers’ information was kept in physical ledgers and transactions were manually logged.

Although this analog system was slow and prone to mistakes, it was adequate for the period’s financial requirements.

However, the banking industry also advanced along with technology. FirstBank started its digital transformation journey to stay up with the rapidly changing financial sector.

With the release of its first mobile banking app in 2012, the bank made a big transition from analog to digital banking operations.

With the help of this application, users could manage their finances without leaving the comforts of their homes. They could transfer money, pay bills, check balances, and much more without having to go to a physical bank branch.

Oba Otudeko, a visionary Nigerian businessman and entrepreneur, is the chairman and owner of FirstBank and spearheaded the bank’s digital transformation.

Under his leadership, the bank has adopted a more inventive strategy and embraced technology to enhance user satisfaction and maintain its competitiveness.

FirstBank is still evolving today, providing advanced digital services to satisfy the demands of contemporary banking.

Below we present to you benefits of using FirstBank Nigeria  Mobile App.

Benefits of Using FirstBank Nigeria Mobile App

1. Convenience

one of its main advantages is the simplicity that comes with using the FirstBank Nigeria mobile app. Customers can access their bank accounts via the app at any time and from any location. The majority of banking services may be accessed through the app, so there’s no need to go to a physical bank location. With just a few clicks on your smartphone, you can pay your bills, transfer money, and check the balance in your bank account.

2. Quick and Easy Fund Transfers

Transferring money is quick and simple using the FirstBank mobile app. You can send money to other banks in Nigeria or move money between your personal FirstBank accounts. Because the app facilitates real-time transactions, your money will arrive at its destination right away. When you need to pay bills or debts quickly or for emergencies, this option is quite helpful.

3. Bill Payments

Ease of bill payment is another important advantage of the FirstBank mobile app. Users can pay for subscription services like DSTV or GOTV as well as their water and power bills. This implies that you won’t need to stand in line or visit several places to make different payments. You save time and effort by having all of the payments combined in one location.

4. Airtime Recharge

Using the FirstBank mobile app, you can easily buy data or recharge your phone’s airtime feature. Through the app, users can instantly top up airtime for their own or other people’s phone numbers. You also have a variety of network providers to select from, including MTN, Glo, Airtel, and 9mobile. Recharging your phone with any quantity and receiving fast credit makes staying connected effortless.

5. Secure Banking

When it comes to banking apps, security is important, and FirstBank guarantees the security of all user transactions. The application verifies transactions using multi-factor authentication, which includes the use of a PIN, fingerprint, or face recognition. This guarantees that no one else can use your account or conduct transactions without your consent. An additional degree of security is added to prevent fraud by using OTPs (one-time passwords).

6. 24/7 Access

Because the FirstBank mobile app is accessible around the clock, you can do banking operations beyond regular business hours. Whenever you require access to your accounts, the  app provides it, be it on a public holiday or in the middle of the night. For those with hectic schedules or those who need to handle their finances after conventional banking hours, this continuous access is perfect.

7. Account Management

Using the FirstBank mobile app to manage your account is quite simple. From the app, you will be able to obtain your statements, view your balance, and examine your transaction history. With the help of this function, you can keep tabs on any unauthorized activity, track your savings, and monitor your spending. You can better manage your finances and make wise financial decisions by having access to your account history.

8. Card Management

You can manage your debit or credit card with the help of the card management features available in the FirstBank  mobile app. From the app, you can request a new card, deactivate your current one, or even block a lost or stolen card. With the help of this function, you can manage how you use your cards more effectively and get help right away in an emergency like losing or stolen cards.

9. Loan Services

The FirstBank mobile app offers an easy-to-use loan application process for individuals who require quick access to loans. You can apply straight through the app for any type of loan you require, including personal, salary advance, and SME (small and medium enterprise) loans. It’s easy to select the ideal loan for your needs with the app’s information on loan amounts, interest rates, and payback terms.

10. Access to Investment Opportunities

Customers can also access making investments through any available opportunities the FirstBank offers through their mobile app. The application offers a platform to easily invest your money in treasury bills, mutual funds, and term deposits. Instead of going to the bank, you can watch your money, examine your possibilities, and look up interest rates. Customers who want to increase their wealth while handling all of their normal banking needs in one location will love this service.

11. Outstanding Customer Service Support

FirstBank provides effective customer assistance services through its mobile app. If any problems arise, such as unsuccessful transactions or trouble logging into your account, the app offers a prompt method of getting in touch with customer support agents. To quickly address concerns, you can use the in-app chat feature, email contact, or phone numbers.

12. It Helps to Reduced Banking Fees

Reducing your bank fees is possible when you use the FirstBank mobile app. When carried out using the app, a lot of transactions, like intrabank transfers, are frequently more affordable or cost-free than when done in person at a branch. This offers you a quicker and more effective banking experience while also helping you save money.

FirstBank provides effective customer assistance services through their mobile app

13. Access to Multiple Accounts

The application makes it simple for FirstBank customers with various accounts to manage those accounts from a single platform. You may easily do transactions and switch between several accounts, including business, savings, and current accounts. This makes it unnecessary for you to constantly log in and out of different platforms, which streamlines your banking process.

14.  There is Easy Banking for Everyone

The user-friendly design of the FirstBank mobile app makes it possible for even non-techies to simply operate the app. Because of the user-friendly layout and simple instructions for completing different operations, every customer can use it, regardless of their level of digital literacy.

FAQs

How does the FirstBank Mobile App improve convenience for users?

Through the app, users can have access to banking services around the clock, monitor their accounts, make payments, and transfer money without having to go to an ABM or branch. It makes daily transactions easier.

How secure is the FirstBank mobile app?

Yes, to guarantee safe transactions and safeguard user data, the app makes use of multi-factor authentication, encryption, and biometric login options (facial recognition/fingerprint).

Can I use the FirstBank  Mobile App to access multiple accounts?

Yes, you can use the mobile app to link several FirstBank accounts, giving you a central location to monitor and manage all of your accounts.

 

 

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