How To Activate or Deactivate Call Forwarding On Mtn, Glo, Airtel & 9mobile

Ever wondered how you can activate call forwarding on a particular number so you don’t have to be carrying all your phones around everytime, or maybe you’re already tired of the call forwarding and want to deactivate it so your calls can come on your different lines. In this guide, we’ll walk you through how to Activate And Deactivate Call Forwarding on your Mtn, Glo, Airtel & 9mobile lines

Why Activate or Deactivate Call Forwarding On Mtn, Glo, Airtel & 9mobile?

Call forwarding can be very useful when you are busy or your phone is out of reach, you might not want to be carrying your phones everywhere for people using multiple phones and you need to answer all your incoming calls, you can redirect it to another active line so you can receive all your important calls.

The downside of call forwarding is that you may be charged for the forwarded calls by your service provider, sometimes the calls might be compromised too which might lead to exposing sensitive informations about you, Then another might be the heavy dependence on stable network, If the network is very bad in the area you are you might entirely miss out on important calls.

Despite the downsides, call forwarding is a useful tool to stay reachable and manage your communication anywhere.

How To Activate or Deactivate Call Forwarding On (Mtn, Glo, Airtel & 9mobile) in Nigeria.

USSD Code to Activate MTN Call Forwarding

MTN allows you to forward calls either unconditionally (all the time) or conditionally (only in specific situations). Here’s how to activate both:

Unconditional Call Forwarding

This forwards all incoming calls to another number, regardless of whether your phone is busy, off, or unreachable.

• Dial: *21*[Forward Number]#
• Example: To forward all calls to 08012345678, dial *21*08012345678#
• Press Send and wait for a confirmation message from MTN.

Conditional Call Forwarding

This forwards calls only in certain situations:

• When Busy:
  Dial *67*[Forward Number]#
  Example: *67*08012345678#

• When Unreachable:
  Dial *62*[Forward Number]#
  Example: *62*08012345678#

• When Not Answered:
  Dial *61*[Forward Number]#
  Example: *61*08012345678#

Note: Replace [Forward Number] with the actual number you want to redirect calls to.

USSD Code to Deactivate Call Forwarding on MTN

To cancel all call forwarding types:
##002# → Press Send
(This deactivates all active forwarding settings: busy, unreachable, no answer, and unconditional.)

• • To cancel call forwarding when busy:
    ##67# → Press Send

  • To cancel call forwarding when unreachable (switched off or out of coverage):
    ##62# → Press Send

  • To cancel call forwarding when not answered:
    ##61# → Press Send

  • To cancel unconditional call forwarding (forwards all calls):
    ##21# → Press Send

Wait for the confirmation message to confirm that all call forwarding services have been deactivated

1. If you’re unsure whether deactivation was successful, you can:

   • Dial *#21#, *#61#, *#62#, or *#67# to check the status of your call forwarding.

   • Alternatively, try calling your MTN line from another phone. If it rings directly, forwarding has been disabled.

   • USSD Code to Activate Airtel Call Forwarding

     Airtel allows you to forward calls either unconditionally (all the time) or conditionally (only in certain situations). Below are the correct codes and instructions:

     Unconditional Call Forwarding

     This forwards all incoming calls to another number, regardless of whether your phone is busy, off, or unreachable.

     • Dial: *21*[Forward Number]#

     • Example: To forward all calls to 08012345678, dial *21*08012345678#

     • Press Send and wait for a confirmation message from Airtel.

• Conditional Call Forwarding

  This forwards calls only in certain situations like:

  • When Busy:
    Dial *67*[Forward Number]#
    Example: *67*08012345678#

  • When Unreachable:
    Dial *62*[Forward Number]#
    Example: *62*08012345678#

  • When No Answer:
    Dial *61*[Forward Number]#
    Example: *61*08012345678#

  Note: Replace [Forward Number] with the number where you want to receive the forwarded calls.

• USSD Code to Deactivate Call Forwarding on Airtel

  • To cancel all call forwarding:
    ##002# → Press Send

  • To cancel call forwarding when busy:
    ##67# → Press Send

  • To cancel call forwarding when unreachable (switched off/out of coverage):
    ##62# → Press Send

  • To cancel call forwarding when not answered:
    ##61# → Press Send

  • To cancel unconditional call forwarding (all calls):
    ##21# → Press Send

  • Wait for the confirmation message to confirm that all call forwarding services have been deactivated.
  • If you’re unsure whether deactivation was successful, you can:
  • Dial these ussd codes to check the status of your call forwarding.

  • Active call forwarding settings:
    *#002# → Press Send

  • Unconditional call forwarding (all calls):
    *#21# → Press Send

  • Call forwarding when busy:
    *#67# → Press Send

  • Call forwarding when unreachable (e.g., phone switched off):
    *#62# → Press Send

  • Check call forwarding when not answered:
    *#61# → Press Send

  • Alternatively, try calling your Airtel line from another phone. If it rings directly, forwarding has been disabled.

  • USSD Code to Activate Glo Call Forwarding

  • Unconditional Call Forwarding

    This forwards all incoming calls to another number, regardless of whether your phone is busy, off, or unreachable.

    • Dial: *21*[Forward Number]#

    • Example: *21*08012345678#

    • Press Send and wait for a confirmation message.

    Conditional Call Forwarding

    This forwards calls only in certain situations like:

    • When Busy:
      Dial *67*[Forward Number]#
      Example: *67*08012345678#

    • When Unreachable (e.g., phone off or out of network):
      Dial *62*[Forward Number]#
      Example: *62*08012345678#

    • When No Answer:
      Dial *61*[Forward Number]#
      Example: *61*08012345678#

    Note: Replace [Forward Number] with the actual mobile number you want calls to be forwarded to.

  • USSD Code to Deactivate Call Forwarding on Glo

  • To deactivate all call forwarding settings on any GSM network (MTN, Airtel, Glo, 9mobile), use the following code:

    • Dial: ##002#

    • Press Send/Call

  • Wait for the confirmation message to confirm that all call forwarding services have been deactivated.
  • If you’re unsure whether deactivation was successful, you can:
  • Dial these ussd codes to check the status of your call forwarding.

    • Check all active call forwarding settings:
      *#002# → Press Send

    • Check unconditional call forwarding (all calls):
      *#21# → Press Send

    • Check call forwarding when busy:
      *#67# → Press Send

    • Check call forwarding when unreachable (e.g. phone off or no signal):
      *#62# → Press Send

    • Check call forwarding when not answered:
      *#61# → Press Send

  • USSD Code to Activate 9mobile Call Forwarding

    9mobile allows you to forward calls either unconditionally or conditionally, depending on your needs.

    Unconditional Call Forwarding

    This forwards all incoming calls to another number, regardless of whether your phone is busy, off, or unreachable.

    • Dial: *21*[Forward Number]#

    • Example: *21*08012345678#

    • Press Send/Call and wait for a confirmation message from 9mobile.

  • Conditional Call Forwarding

    This forwards calls only in certain situations like:

    • When Busy:
      Dial *67*[Forward Number]#
      Example: *67*08012345678#

    • When Unreachable (e.g., phone is off or out of coverage):
      Dial *62*[Forward Number]#
      Example: *62*08012345678#

    • When Not Answered:
      Dial *61*[Forward Number]#
      Example: *61*08012345678#

    Note: Replace [Forward Number] with the actual number you want calls to be forwarded to.

  • USSD Code to Deactivate Call Forwarding on 9mobile

  • To cancel all types of call forwarding on your 9mobile line:

    • Dial: ##002#

    • Press Send/Call

      • Wait for the confirmation message to confirm that all call forwarding services have been deactivated.

      • Troubleshooting Call Forwarding Issues

        here are some technical issues you may experince while trying to activate or deactivate call forwarding and how t resolve them:

        • • USSD Code Not Working
            Make sure you’re using the correct code for your specific network (MTN, Airtel, Glo, or 9mobile). Double-check the code properly and also make sure your phone has a strong network signal.

          • Call Forwarding Still Active After Deactivation
            If you notice your calls are still redirecting, Restart your phone to refresh the network settings. If the issue persists, contact your network provider’s customer care for further assistance.

  • • • SIM or Dual‑SIM Conflicts
        Phones with dual sim always have this sim conflicts making the other sim not to function properly, If this is the issue try using your sim on a single-Sim device to troubleshoot the error, it might automatically fix.

      • Forwarding to an Invalid or Inactive Number
      • Forwarding to an inactive number might fail silently and you wont notice, so when forwarding numbers double-check to make sure the digits are correct before you press send.

      • Insufficient Account Balance
        Some networks may require a minimum balance to activate or use call forwarding features. Always make sure you have some airtime on your line before attempting the process.

    Frequently Asked Questions (FAQs)

    1. Can I forward calls to multiple numbers?
    No. Call forwarding only allows you to forward calls to one number at a time. However, you can change the forwarded number anytime by deactivating and reactivating the feature with a new number.

    2. What does the USSD Code *#62 do to your phone?
    USSD Code *#62 # tells you where your calls are going when you’re unreachableso you can easily know if your call forwarding is going to a strange number because fraudstars use it to defraud people.

    3. How to cancel *62* call forwarding?
    Use ##61#, ##62#, and ##67# to cancel all conditional voicemail diverts. Then dial *#61#, *#62#. and *#67# to confirm the settings are cleared. If they persist, disable voicemail directly through your carrier’s menu.

    4.  Is there a cost for call forwarding?
    Yes. Charges may apply, depending on your mobile network and the type of forwarding:

    • • • Unconditional forwarding (all calls) may incur more frequent charges than the Conditional forwarding (busy, unreachable, or no answer), always check your service provider to confirm the exact rates.

    5. How do I know if call forwarding is active?

    • • Your network will usually send a confirmation message when call forwarding is turned on or off.

      • You can also check using status USSD codes like *#21# or  *#61#.

      • Or you can use your friends phone to call your line to confirm.

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