First Bank has consistently remained at the forefront, offering innovative solutions to its customers. One such innovation is the USSD code service, which allows customers to conduct banking transactions seamlessly from their mobile phones without needing internet access. In this guide, we will explore everything you need to know about the First Bank USSD code, how to use it, and the various services it offers.
What is the First Bank USSD Code?
The First Bank USSD code, *894#, is a mobile banking service that enables First Bank customers to access their accounts and perform a wide range of banking transactions directly from their mobile phones. This service is available 24/7 and can be accessed from any type of mobile phone, making it convenient for users who may not have access to smartphones or internet banking.
Benefits of Using the First Bank USSD Code
- Convenience: With the *894# USSD code, you can carry out transactions anywhere and anytime without the need for internet connectivity.
- Speed: Transactions via USSD are swift, often taking just a few seconds to complete.
- Security: The USSD platform is secure, with multiple layers of authentication to protect your transactions.
- Accessibility: The service works on any mobile phone, whether it is a smartphone or a basic feature phone.
- Cost-effective: There are minimal or no charges for using the USSD code, making it an affordable option for all customers.
How to Register for First Bank USSD Banking
Before you can use the *894# code, you need to register for First Bank’s USSD banking service. Follow these steps:
- Dial *894*0# from the phone number linked to your First Bank account.
- Follow the on-screen prompts to complete the registration process.
- Create a 5-digit PIN which you will use to authorize all USSD transactions.
- Confirmation: Upon successful registration, you will receive a confirmation message.
Key Transactions You Can Perform with the First Bank USSD Code
- Balance Enquiry:
- Dial *894*00# to check your account balance instantly.
- Money Transfer:
- To transfer money to another First Bank account, dial *894*Amount*Account Number# and follow the prompts.
- For transfers to other banks, dial *894*Amount*Account Number# and select the recipient’s bank from the list.
- Airtime Purchase:
- To buy airtime for yourself, dial 894*Amount#.
- To buy airtime for others, dial 894*Amount*Recipient’s Number#.
- Bill Payments:
- Pay utility bills like electricity and cable TV subscriptions by dialing 894*Amount*Biller Code#.
- Account Opening:
- You can open a new First Bank account by dialing 8940# and following the prompts.
- ATM Cardless Withdrawal:
- Withdraw cash from a First Bank ATM without your card by dialing 894Amount# and following the on-screen instructions.
Security Tips for Using First Bank USSD Code
While the *894# service is secure, it’s essential to follow these security tips to safeguard your account:
- Keep your PIN confidential: Never share your USSD PIN with anyone.
- Avoid using public Wi-Fi: While USSD doesn’t require the internet, ensure your phone is secure if you’re online.
- Report suspicious activity: If you notice any unauthorized transactions, report them immediately to First Bank customer care.
- Regularly change your PIN: Updating your PIN regularly can enhance your account security.
Troubleshooting Common Issues with First Bank USSD Code
- Network Issues: If you experience delays or failures in transactions, it might be due to network problems. Retry the transaction after some time.
- Incorrect PIN: Ensure that you enter the correct PIN when prompted to avoid transaction failure.
- Locked USSD Code: If your USSD service gets locked due to multiple incorrect PIN attempts, contact First Bank customer care for assistance.
Here’s a table format listing the various First Bank USSD codes and their corresponding functions:
| Service | USSD Code | Description |
|---|---|---|
| Registration | *894*0# | Register for First Bank USSD banking. |
| Check Account Balance | *894*00# | View your First Bank account balance instantly. |
| Money Transfer (First Bank) | *894*Amount*Account Number# | Transfer funds to another First Bank account. |
| Money Transfer (Other Banks) | *894*Amount*Account Number# | Transfer funds to accounts in other banks. |
| Airtime Purchase (Self) | *894*Amount# | Buy airtime for your registered phone number. |
| Airtime Purchase (Others) | *894*Amount*Recipient’s Number# | Buy airtime for another phone number. |
| Bill Payment | *894*Amount*Biller Code# | Pay utility bills like electricity, cable TV, etc. |
| Open a New Account | *894*0# | Open a new First Bank account via USSD. |
| ATM Cardless Withdrawal | *894*Amount# | Withdraw cash from an ATM without your debit card. |
Conclusion
The First Bank USSD code *894# is a powerful tool that brings the bank to your fingertips. Whether you need to check your balance, transfer funds, or pay bills, the USSD service makes it easy, fast, and secure. With this guide, you should now be equipped with all the information you need to make the most of First Bank’s mobile banking services. Stay informed, stay secure, and enjoy the convenience of banking on the go.
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