Auto-renewal services on Glo can be extremely convenient, especially if you want uninterrupted access to mobile data, airtime, or subscriptions. However, if you’re no longer using a particular service, leaving auto-renewal active can lead to unwanted deductions from your balance, just like some unwanted Glo SMS subscriptions. In this guide, we will show you how to cancel auto-renewal on Glo for data plans, value-added services, social media bundles, and shared data plans, so you stay in control of your spending.
Why You Should Cancel Auto-Renewal on Glo
While auto-renewal can be convenient, it may also result in unexpected charges if you forget to unsubscribe from services you no longer need. By canceling auto-renewal, you regain control over your budget, avoid unnecessary deductions, and ensure only the services you actually use remain active.
How to Cancel Glo Data Plan Auto-Renewal

Glo offers a variety of data plans that automatically renew at the end of their validity. To stop auto-renewal for data bundles, follow these methods:
1. Using SMS
- Send CANCEL to 127.
- If you subscribed to a specific plan, send CANCEL <plan code> to 127.
- You will receive a confirmation message from Glo indicating auto-renewal has been disabled.
2. Using USSD Code
- Dial *777# and select the option to manage your data plan.
- Follow the prompts to cancel auto-renewal.
- Select Cancel Auto Renewal and confirm your choice.
- You will get a confirmation SMS from Glo.
3. Using the Glo App
- Download the Glo App from the Google Play Store.
- Log in using your phone number and OTP.
- Navigate to the data plan section and disable auto-renewal for your active plan.
Common Glo Data Plans Auto-Renewal Deactivation
| Data Plan | USSD Code | Cancel Auto Renewal SMS |
|---|---|---|
| Daily Plan | *777# | CANCEL to 127 |
| Weekly Plan | *777# | CANCEL to 127 |
| Monthly Plan | *777# | CANCEL to 127 |
How to Cancel Glo Value-Added Service (VAS) Auto-Renewal
Glo provides various value-added services (VAS) such as news alerts, games, voice portals, learning tools, entertainment apps, health tips, and social media chat services. These services often renew automatically. To cancel auto-renewal:
1. Canceling Caller Tunes Auto-Renewal
- Dial *7728# or 577# to stop Caller Tunes auto-renewal.
2. Glo Play Subscription
- For Glo Play, dial *777# or send CANCEL to 127 via SMS.
3. Using MyGlo App
- Open the MyGlo App and navigate to Manage Services to view and cancel active subscriptions.
Common Glo VAS Auto-Renewal Deactivation
Check your active Value-Added Services by dialing *305#
| Service | Cancel Code/SMS | USSD Code |
|---|---|---|
| Caller Tunes | CANCEL to 127 | *7728# or 577# |
| Glo Play Subscription | CANCEL to 127 | *777# |
How to Cancel Glo Data Share Auto-Renewal
If you share data with others using Glo Data Share, follow these steps:
- Dial *777#.
- Select Manage Data Share and follow the prompts to stop auto-renewal.
Canceling Auto-Renewal for Social Media Bundles
Glo also offers social media bundles like WhatsApp, Facebook, and Instagram that may auto-renew. To cancel:
1. Using SMS
- Send STOP <bundle code> to 312.
2. Using USSD
- Dial *312# and follow the prompts to manage subscriptions and cancel auto-renewal.
Checking Active Subscriptions on Glo
Regularly checking your active subscriptions ensures you avoid unwanted auto-renewal charges:
- Dial *305# via USSD to view active subscriptions.
- Use the MyGlo App and navigate to Manage Services to check subscriptions.
Contact Glo Customer Care for Assistance
If you encounter issues canceling auto-renewal, Glo customer care can assist:
- Call: Dial 300 from your Glo line.
- Glo Chat: Use the live chat on the Glo Nigeria website.
- Social Media: Reach out on @GloNG or Glo Nigeria.
Frequently Asked Questions (FAQs)
1. Can I cancel auto-renewal if I’m not using the service anymore? Yes, you can cancel auto-renewal anytime using the methods above.
2. How do I know if auto-renewal is active on my Glo line? Check active subscriptions by dialing *312# and following the prompts.
3. Will I get a refund for unused auto-renewed data or subscriptions? No, Glo does not typically offer refunds for unused auto-renewed services.
4. Can I restart auto-renewal after canceling it? Yes, you can manually subscribe again via USSD, SMS, or the MyGlo App.
By canceling auto-renewal, you ensure you only pay for services you use. Whether it’s data plans, value-added services, or social media bundles, stopping auto-renewal using SMS, USSD, or the MyGlo App is simple and effective. Regularly reviewing your subscriptions ensures better control of your Glo account and finances.
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