Call forwarding is a service that allows you to redirect incoming calls to another phone number, be it another mobile, landline or even voicemail. This guide covers how to activate and deactivate call forwarding on all networks in Nigeria.
It’s useful when you’re busy, traveling or your phone is out of reach so you never miss important calls. All major telecom networks in Nigeria, MTN, Airtel, Glo and 9mobile have this feature so you can manage your calls according to your needs.
One advantage of call forwarding is that it keeps you connected no matter where you are. If your phone is off or out of service, calls can be forwarded to another device so important calls don’t go unanswered. It’s also good for business purposes, you can forward calls to your colleagues when you’re not available.
But there’s a catch. You may be charged for the forwarded calls by your service provider and it can lead to unexpected bills. Also forwarding calls constantly can make it hard to track where the calls are coming from and some users find it inconvenient when calls are forwarded without their knowledge.
Despite the downsides, call forwarding is a useful tool to stay reachable and manage your communication.
How to Activate and Deactivate Call Forwarding on all networks in Nigeria
How to Activate MTN Call Forwarding
Activating Call Forwarding on MTN
- Unconditional Call Forwarding: This will forward all your incoming calls to a specific number. To activate, simply dial:
- Dial: *21[Forward Number]#
- Example: If you want to forward calls to the number 08012345678, dial **21*08012345678#.
- Press Send: Wait for a confirmation message indicating that call forwarding is active.
- Conditional Call Forwarding: This option forwards calls only when you are busy, unreachable or do not answer. Here are the codes to activate:
- Forward when Busy: *67[Forward Number]#
- Forward when Unreachable: *62[Forward Number]#
- Forward when No Answer: *61[Forward Number]#
- Follow the same example format above.
How to Deactivate Call Forwarding on MTN
To deactivate all call forwarding settings, dial:
- Dial: ##002#
- Press Send: You will receive a message confirming that call forwarding has been deactivated.
How to Activate Airtel Call Forwarding
Activating Call Forwarding on Airtel
- Unconditional Call Forwarding: To forward all incoming calls, use this code:
- Dial: *21[Forward Number]#
- Example: Dial **21*08012345678# to forward to the desired number.
- Press Send: Wait for the confirmation message.
- Conditional Call Forwarding: You can also set up conditional forwarding with the following codes:
- Forward when Busy: *67[Forward Number]#
- Forward when Unreachable: *62[Forward Number]#
- Forward when No Answer: *61[Forward Number]#
- Follow the same example format above.
How To Deactivate Call Forwarding on Airtel
To deactivate all call forwarding options, dial:
- ##002#
- Send: You will get a confirmation message that call forwarding has been disabled.
How To Activate Glo Call Forwarding
Call Forwarding on Glo
- Unconditional Call Forwarding: For all incoming calls to be forwarded:
- 21*[Forward Number]#
- Example: 21*08012345678#
- Send: Wait for the confirmation.
- Conditional Call Forwarding: Use these codes to activate conditional forwarding:
- Forward when Busy: 67*[Forward Number]#
- Forward when Unreachable: 62*[Forward Number]#
- Forward when No Answer: 61*[Forward Number]#
- Follow the same format as above.
How To Deactivate Call Forwarding on Glo
To deactivate call forwarding, dial:
- ##002#
- Send: You will get a message.
How To Activate 9mobile Call Forwarding
Call Forwarding on 9mobile
- Unconditional Call Forwarding: To forward all incoming calls:
- 21*[Forward Number]#
- Example: 21*08012345678#
- Send: Wait for the confirmation.
- Conditional Call Forwarding: Use these codes for specific conditions:
- Forward when Busy: 67*[Forward Number]#
- Forward when Unreachable: 62*[Forward Number]#
- Forward when No Answer: 61*[Forward Number]#
- Follow the same format above.
How To Deactivate Call Forwarding on 9mobile
To deactivate all call forwarding options, dial:
- ##002#
- Send: Wait for the confirmation.
Troubleshooting
Sometimes you may encounter issues when trying to activate or deactivate call forwarding. Here are some common problems and solutions:
- USSD Code Not Working: Ensure you are using the right code for your network. Double check that you are typing the code correctly and that you have a good network connection.
- Call Forwarding Still Active: If you get a confirmation of deactivation but calls are still being forwarded, restart your phone. If the issue persists, contact your network provider’s customer care.
- Network Issues: If you have poor signal or you are in an area with no network, the code may not work. Try again in an area with better network.
- Account Balance: Some networks may require a minimum balance to use call forwarding service. Make sure you have enough balance before trying to activate or deactivate call forwarding.
FAQs
- Can I forward to multiple numbers? No, call forwarding only forwards to one number at a time. But you can change the forwarded number as needed.
- Will call forwarding affect my voicemail? No, forwarding calls doesn’t affect your voicemail settings. If someone calls you and you don’t answer, the call will still go to voicemail if you have it set up.
- Can I forward for specific contacts only? Call forwarding applies to all incoming calls. There’s no network option to forward calls from specific numbers and ignore others.
- Is there a cost for call forwarding? Yes, there may be a cost for call forwarding depending on your network provider and the type of forwarding (unconditional or conditional). Check with your provider for the fees.
- How do I know if call forwarding is on? Most networks will send you a confirmation message when you turn call forwarding on or off. You can also try calling your number from another phone to see if the calls are being forwarded.
Conclusion
In summary, call forwarding is a feature available on all major networks in Nigeria. With the USSD codes for MTN, Airtel, Glo and 9mobile, activating and deactivating call forwarding has never been easier. Whether you want to ensure you don’t miss important calls while you are busy or simply manage your communication better, knowing how to control call forwarding will help you stay connected. Check for the cost and keep your network provider’s customer care number handy in case of any issues. Enjoy call forwarding and make the most of your mobile!
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