Step by Step On How to Check Your GTB Account Balance with USSD Code

Keeping track of your bank account balance is crucial for managing your finances effectively. Guaranty Trust Bank (GTB) offers several convenient methods for checking your account balance, whether you’re at home, at work, or on the go. In this guide, we’ll cover all the ways you can  check your GTB account balance, ensuring that you stay informed about your financial status.

Benefits of Knowing Your Account Balance

Regularly checking your account balance helps you stay on top of your finances. Knowing your balance allows you to:

• Make Informed Spending Decisions: Avoid overdrafts and ensure you have enough funds for upcoming expenses.
• Detect Unauthorized Transactions: Regular  checks can help you spot any unauthorized transactions early, allowing you to take immediate action.
• Plan for Savings: Knowing your balance helps you determine how much you can save or invest after covering your expenses.

Avoiding Overdraft Fees

Overdraft fees can add up quickly if you’re not aware of your account balance. By checking your balance regularly, you can avoid spending more than you have in your account, thus preventing costly overdraft charges.

Budgeting and Financial Planning

Understanding your account balance is crucial for effective budgeting and financial planning. It helps you allocate funds for bills, savings, investments, and other financial goals.

How to Check Your GTB Account Balance: Available Methods

GTB offers several convenient ways to check your account balance, catering to different preferences and needs. Whether you prefer using your mobile phone, accessing the internet, or visiting an ATM, there’s a method that suits you.

Checking via USSD Code

One of the easiest and most popular methods to check your GTB account balance is through a USSD code. This method is especially useful if you don’t have internet access or a smartphone.

Checking via Internet Banking

If you have access to a computer or smartphone with internet connectivity, you can check your balance through GTB’s internet banking platform. This method is secure and allows you to manage your account from anywhere.

Checking via Mobile Banking App

GTB’s mobile banking app is a versatile tool that not only lets you check your account balance but also perform various banking transactions on the go.

Checking via ATM

You can also check your GTB account balance at any ATM, whether it’s a GTB ATM or any other bank’s ATM that supports balance inquiries.

Checking via GTB Customer Care

If you prefer speaking to someone, you can call GTB’s customer care to inquire about your account balance. This method is ideal if you have additional questions or need assistance.

Checking via SMS

GTB provides an SMS service that allows you to check your account balance by sending a specific keyword to a designated number. This method is simple and works on any mobile phone.

Step-by-Step Guide to Checking Your GTB Account Balance

In this section, we’ll go through each method of checking your GTB account balance in detail.

Method 1: Checking via USSD Code

To check your GTB account balance using a USSD code, follow these steps:

1. Dial the USSD Code: On your registered mobile number, dial *737*6*1#.
2. Enter Your PIN: You will be prompted to enter your 4-digit PIN.
3. Receive Your Balance: After entering your PIN, your account balance will be displayed on your screen.

Method 2: Checking via Internet Banking

For those registered for GTB’s  internet banking, here’s how to check your balance:

1. Log in to Your Account: Visit the GTB internet portal at https://www.gtbank.com/personal-banking and log in using your user ID and password.
2. Navigate to Account Information: Once logged in, go to the “Account Information” or “Accounts” section.
3. View Your Balance: Your current account balance will be displayed alongside other account details.

Method 3: Checking via Mobile Banking App

To  check your account balance using the GTB mobile banking app, follow these steps:

1. Open the GTB Mobile App: Log in using your credentials or biometrics.
2. Navigate to Account Overview: The home screen typically displays your account balance. If not, go to the “Accounts” section.
3. View Your Balance: Your balance will be displayed on the screen.

Method 4: Checking via ATM

Here’s how to check your balance at an ATM:

1. Insert Your ATM Card: Visit any GTB ATM or any other bank’s ATM and insert your card.
2. Enter Your PIN: Enter your 4-digit PIN.
3. Select Balance Inquiry: Choose the “Balance Inquiry” option from the menu.
4. View Your Balance: Your account balance will be displayed on the screen. You can also opt to print a receipt.

Method 5: Checking via GTB Customer Care

To check your balance by calling GTB customer care, follow these steps:

1. Call GTB Customer Care: Dial the customer care number at +234 700 4826 66328 (0700 GTCONNECT).
2. Request for Balance Inquiry: Once connected, request to know your account balance.
3. Provide Necessary Details: You may need to provide your account number and answer security questions.
4. Receive Your Balance: The customer care representative will inform you of your current balance.

Method 6: Checking via SMS

If you prefer using SMS to check your balance, here’s what to do:

1. Send a Balance Inquiry SMS: On your registered mobile number, send an SMS with the text “Bal” to 08076665555.
2. Receive Your Balance: You will receive an SMS reply with your current account balance.

Troubleshooting Common Issues

While checking your GTB account balance is usually straightforward, you might occasionally encounter issues. Here’s how to troubleshoot common problems:

What to Do If Your Balance Inquiry Fails

If your balance inquiry fails (e.g., due to a network issue or incorrect PIN), try the following:

• Retry the Process: Wait a few minutes and try the method again.
• Check for Network Issues: Ensure that your mobile network or internet connection is stable.
• Verify Your Details: Double-check that you are entering the correct PIN or login credentials.

Understanding Balance Discrepancies

If you notice a discrepancy between your actual account balance and what’s displayed, consider the following:

• Pending Transactions: Some transactions, such as debit card purchases or direct debits, may be pending and not yet reflected in your balance.
• Unposted Transactions: Transactions made on weekends or public holidays might not be immediately posted to your account.
• Contact GTB: If you still have concerns, contact GTB customer care for clarification.

How to Report Issues with Balance Checking

If you’re unable to check your balance despite multiple attempts or if you encounter a technical issue, report the problem to GTB customer care by calling or visiting a branch.

Frequently Asked Questions (FAQs)

How Often Can I  Check My GTB Account Balance?

You can check your GTB account balance as often as needed. There are no restrictions on how many times you can inquire about your balance through any of the available methods.

Are There Any Fees for Checking My GTB Account Balance?

Generally, checking your balance via USSD,  internet banking, or the mobile app is free. However, using an ATM may incur a small fee, especially if you’re using a non-GTB ATM.

Can I Check My GTB Account Balance Without a Mobile Phone?

Yes, you can check your balance using internet banking on a computer, visiting an ATM, or contacting customer care.

Is It Safe to Check My GTB Account Balance Online?

Yes, it is safe to check your balance online through GTB’s internet banking platform or mobile app. Both platforms use advanced encryption and security measures to protect your account information.

Keeping track of your GTB account balance is essential for managing your finances effectively. With various methods available, including USSD codes, internet banking, the mobile app, ATMs, customer care, and SMS, you can easily check your balance anytime, anywhere. Regularly monitoring your account balance helps you avoid overdrafts, plan your budget, and detect any unauthorized transactions promptly.

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